Cancellation Policy
Cancellation Policies
Flexible cancellation options to give you peace of mind when booking.
How to Cancel a Booking
1
Log into your account
Access your bookings from your TravelEase account
2
Select the booking
Find the booking you wish to cancel
3
Request cancellation
Click cancel and review the policy
4
Receive confirmation
Get email confirmation and refund details
Cancellation Policies by Service
Flights
| Booking Type | Free Cancellation | Cancellation Fee | Refund |
|---|---|---|---|
| Flexible/Refundable Tickets | Up to 24 hours before departure | No fee or minimal fee | Full refund to original payment method |
| Standard Tickets | Within 24 hours of booking (if departure > 7 days) | Airline cancellation fee applies | Credit for future travel or partial refund |
| Non-Refundable Tickets | Not applicable | No refund of base fare | Only taxes and fees may be refundable |
Hotels
| Booking Type | Free Cancellation | Cancellation Fee | Refund |
|---|---|---|---|
| Free Cancellation Rate | Up to 24-48 hours before check-in | No fee | Full refund |
| Partially Refundable | Varies by property | First night or percentage | Remaining nights refunded |
| Non-Refundable Rate | Not applicable | Full amount charged | No refund |
Activities & Tours
| Booking Type | Free Cancellation | Cancellation Fee | Refund |
|---|---|---|---|
| Standard Policy | 24-48 hours before activity | Varies by operator | Full or partial refund |
| Premium/Private Tours | 72 hours to 7 days before | Cancellation fee may apply | Depends on notice given |
Transfers
| Booking Type | Free Cancellation | Cancellation Fee | Refund |
|---|---|---|---|
| Airport Transfers | 24 hours before pickup | No fee with notice | Full refund |
| Private Transfers | 48 hours before pickup | 50% fee within 24-48 hours | Full refund with 48h+ notice |
Tips for Hassle-Free Cancellations
Book Flexible Rates
When possible, choose flexible or refundable rates for maximum flexibility.
Cancel Early
The earlier you cancel, the better your chances of a full refund.
Check Deadlines
Note the free cancellation deadline in your confirmation email.
Keep Confirmation
Save your booking confirmation with cancellation policy details.
Important Notice
- Cancellation policies are set by airlines, hotels, and activity providers - not TravelEase.
- Some promotional rates may have stricter cancellation terms.
- Peak season bookings may have different policies.
- Travel insurance can provide additional protection against cancellation fees.